WebsitesFixes and builds
Your website is openbut the till never rings
People visit, look around, and leave without booking. The site looks fine. Something between arriving and paying is broken, and it is usually one specific thing.
The fix
What actually happened
Same shape every time. A symptom the owner can see, a cause they can't, and a rule that stops it coming back.
01 · the symptom
A two location business was taking bookings for staff who were not working that day at that place. Customers turned up to a locked door.
02 · the cause
Availability was set per location instead of per staff member, so the calendar showed slots nobody could serve. The booking tool was configured the way that looks right, not the way that works.
03 · the fix
Availability rebuilt on per staff hours, so the calendar can only offer times a real person is standing in that building.
14
bookings taken for days nobody was in the building
Scope
What you can fix yourself, and what you can't
Half of this is testing your own site. You should not pay anyone for that.
Do this yourself, today
- Book a slot on your own site this week and see what actually happens
- Check your calendar shows the same availability your staff rota does
- Time how long your site takes to open on a phone on mobile data
This is where we come in
- Booking logic that matches how your business actually runs
- Pages built to take money, not just to look right
- Anything that needs the code behind the site touched
Website work starts at $600. Quoted once we have seen the site, never before.
Start here
What is going wrong right now?
1 of 3
What is going wrong right now?